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Buying on LocaeRise

Learn more about editing orders, contacting brands, reporting issues, and more.

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Buying and Importing into the UK: A Guide for Locaerise Partners

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How Are Shipping Costs Estimated for Locaerise Purchases?

When checking out from Locaerise, the shipping costs you see in the Order Summary are....

When Will I Get My Orders?

Every order will have a tracking number provided by the vendors. You can find the tracking number on your Orders page for each order.

How Do I Contact a Vendor on Locaerise?

The best way to get in touch with a vendor on Locaerise is through our chat messaging platform. Chat is available on all Locaerise platforms....

Can I Change My Shipping Address at Checkout?

Yes, you can change the shipping address for your order during checkout before finalizing the order.

Why can’t I place an order?

This article helps you identify issues or errors that may occur during checkout. If you don’t see your issue listed here, please let us know, and we’ll....

How Can I Cancel an Order?

You can cancel an order on Locaerise as long as the vendor hasn’t started processing it.

How to search on LocaeRise

At LocaeRise, we’ve made it easy for schools, universities, colleges, and businesses....

How Do I Report Issues with My Order?

You can report missing or damaged items up to 14 days after an order is delivered.

Need more help?

Get in touch with our customer support team for assistance with orders, returns, or general inquiries. We're here to help!

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